NKO Consulting Privacy Policy
Effective Date: 26 May 2024
1. Introduction: NKO Consulting ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.nkoconsulting.com and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
2. Information We Collect: We may collect and process the following data about you:
- Personal Identification Information: Name, email address, phone number, and other contact details.
- Professional Information: Job title, company name, and industry.
- Financial Information: Payment details and transaction history.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
3. How We Use Your Information: We use the information we collect in the following ways:
- To Provide and Manage Our Services: Including processing transactions, managing accounts, providing customer support, and fulfilling contractual obligations.
- To Improve Our Services: Analyzing data to understand user behavior and trends to enhance the functionality and user experience of our website and services.
- To Communicate with You: Sending administrative information, updates, and promotional materials related to our services.
- To Comply with Legal Obligations: Ensuring compliance with applicable laws, regulations, and industry standards.
- To Conduct Marketing Activities: Sending newsletters, offers, and promotions about our services that may be of interest to you, in accordance with your marketing preferences.
4. Legal Basis for Processing Your Information: We process your personal data based on the following legal grounds:
- Contractual Necessity: Processing necessary to perform our contract with you or to take steps at your request before entering into a contract.
- Legitimate Interests: Processing necessary for our legitimate interests, provided that your interests and fundamental rights do not override those interests.
- Consent: Processing based on your consent, which you can withdraw at any time by contacting us at info@nkoconsulting.com.
- Legal Obligation: Processing necessary to comply with a legal obligation to which we are subject.
5. Data Sharing and Disclosure: We do not share your personal data with third parties except in the following circumstances:
- Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf and require access to such information to carry out their work.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
6. Data Security: We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. However, please note that no data transmission over the Internet or method of electronic storage is 100% secure.
7. Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. Your Data Protection Rights: Under GDPR, you have the following rights:
- Access: You have the right to request a copy of the personal data we hold about you.
- Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Restriction of Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
- Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.
To exercise any of these rights, please contact us at info@nkoconsulting.com. We may require verification of your identity before we can respond to your request.
9. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
10. Third-Party Links: Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site.